Returns & Exchanges
At Borderline Outdoor, we want you to be fully satisfied with your gear; if it doesn't meet your expectations, we offer 30-day returns on all unused apparel and equipment. All items must be returned in their original packaging with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal or enter your order number on our returns page to select the items you wish to send back.
- 2.Prepare the Package
Pack your items securely in the original shipping box and include the packing slip to ensure faster processing at our warehouse.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned gear, we will issue a refund to your original payment method within 5 to 7 business days.
